We believe in providing our customers with fair shipping prices. Therefore, we utilize current published carrier rates to determine shipping costs for all packages. To get a shipping estimate before you make a purchase, add your item(s) to the cart and near the bottom you will enter your zip code to get the shipping prices by carrier. All orders are shipping with delivery confirmation or tracking and are fully insured for loss if damaged in transit or stolen.
Please note, we only ship orders in the domestic United States. We cannot ship overseas and also we do not ship to freight forwarders.
SHIPPING TIME FRAMES:
Orders are processed in the order received. We pack and ship Monday through Friday during business hours (EST).
All orders currently ship in 1-2 business days.
REFUSED PACKAGES / RETURNED TO SENDER:
If a packaged is refused or sent back to us you are responsible for the outbound and return shipping costs plus any carrier fees they may charge for the return. We will not charge a restock fee. If we are required to send back out you will be charged again for shipping. If the issue is our fault (address error, etc.) we will pay all costs to make the order right and get it to you in a timely fashion.
From time to time packages are left by carriers and they do go missing or get stolen. Depending on the carrier we will need to make a claim with your assistance. Once the claim is processed and approved by the carrier we will dispatch a replacement order at no additional cost.
All orders over $450 will require an adult signature.
RIGHT TO DECLINE ORDER:
At our own discretion, based on fraud detection solutions, we may choose to cancel/refund your order if we cannot verify your ship to address or believe the order to be fraud. We typically will call and/or exhaust all verification methods before this happens. To help prevent this, please try and ship to the same bill to/ship to address or add a note to the comments (when you place the order) explaining the ship to address situation.